Two months ago I decided to go to New Zealand, but needed to wait until January for my vacation time to roll over. That was actually perfect, because I'd be escaping the English winter to the New Zealand summer!
However, just to make it more complicated--and to break the flights up a little--I decided to spend a couple of days in Sydney on the way in, and a couple of days "somewhere" on the way out. My options were: Dubai, Abu Dhabi, Beijing, New Delhi, Shanghai, Hong Kong, Bangkok, Singapore or Kuala Lumpur.
Every day I searched for flights to all these destinations, and finally my perseverance paid off: An Air China flight via Beijing for £700 (USD $1150)! I immediately tried to book on their web site, only to be met by an error message that I hadn't entered my credit card. Of course I had--and did so several more times--but the web site was adamant I hadn't. I was in Los Angeles on holiday at the time and so couldn't spend all day messing with it. Of course, when I tried again in the evening, the price had jumped to £1200 (USD $1950)!
So I continued to keep an eye out and about two weeks later, I saw another flight on Air China for only £1000. Figuring this was as good as it was going to get, I booked it. This time the credit card went through without a problem, and I promptly got a confirmation email, followed by an email with my ticket information, followed by an email that read:However, just to make it more complicated--and to break the flights up a little--I decided to spend a couple of days in Sydney on the way in, and a couple of days "somewhere" on the way out. My options were: Dubai, Abu Dhabi, Beijing, New Delhi, Shanghai, Hong Kong, Bangkok, Singapore or Kuala Lumpur.
Every day I searched for flights to all these destinations, and finally my perseverance paid off: An Air China flight via Beijing for £700 (USD $1150)! I immediately tried to book on their web site, only to be met by an error message that I hadn't entered my credit card. Of course I had--and did so several more times--but the web site was adamant I hadn't. I was in Los Angeles on holiday at the time and so couldn't spend all day messing with it. Of course, when I tried again in the evening, the price had jumped to £1200 (USD $1950)!
Dear Customer,
After a system validation, we found that your ticket has not been issued successfully however you were still charged for the ticket fees.
To avoid any loss, we have refunded your ticket fees. It will take approximately 2 to 3 weeks for the payment to be posted to your payment card account.
We apologize for any inconvenience. For any questions, please contact a local branch of Air China.
After a system validation, we found that your ticket has not been issued successfully however you were still charged for the ticket fees.
To avoid any loss, we have refunded your ticket fees. It will take approximately 2 to 3 weeks for the payment to be posted to your payment card account.
We apologize for any inconvenience. For any questions, please contact a local branch of Air China.
Very confused, I called them (oddly, I got someone who spoke with a Russian accent) and they confirmed I had a ticket all along! So in the end I was grateful I hadn't bought another ticket, as of course they weren't refundable!
Sydney will be slightly more relaxed: I'll have 4 days to see the harbor, Opera House, botanic gardens, museums, lots of historic architecture, the Jewish museum and of course miles of beaches.
As for New Zealand, well, I think this Air New Zealand commercial says it all:
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